Kiandra Insights

The healthcare sector has been transformed by technology in recent years, with software and applications becoming increasingly popular in medical institutions worldwide. This software has revolutionised the industry, offering a range of benefits.

Climate change is one of the most pressing issues of our time, and businesses are recognising their responsibility to protect the environment. One area where companies can make a significant difference is by reducing their digital carbon footprints.

The ongoing fallout from the COVID-19 pandemic has brought about a lot of economic uncertainty and one significant side effect is an impending recession. However, with this pressure comes an opportunity to leverage digital technology to mitigate the impact of the recession.

Automation has allowed organisations of all sizes and across every industry to increase efficiency, improve accuracy, and free people up from time-consuming tasks. Hyperautomation enables this to happen at warp speed.

There are several ways to define the term ‘digital government’. On face value, it can be thought of as government agencies moving information and services online, but that’s only a small part of it.

Artificial intelligence (AI) has been all the rage lately with many pondering whether it will replace their livelihood. In short, robots are not going to take our jobs, but they may help develop new skills.

The finance sector is constantly under pressure as consumers demand more autonomy and faster service. In response, financial institutions are finding new ways to use technology to improve efficiency and meet these needs.

"Always treat your employees exactly as you want them to treat your best customers”. The meaning of the quote is by treating your employees like customers this, in turn, increases retention and inspires people to commit to their mission and work of the company. It also perfectly sums up the idea of total experience (TX).

Let’s great straight to the point. A digital immune system creates a superior CX and UX by being more resistant to failures. It combines technologies and practices to increase the resilience of products, services and systems.